Absolutely. We uphold a strict 100% privacy policy to ensure the confidentiality of both employees and members alike. Everything you share with us remains private and secure. The only exception would be if there's an immediate risk of harm to yourself or others, in which case we would work with you to ensure safety.

Peer support is based on shared lived experiences rather than clinical training. Our peer supporters have walked similar paths and understand your challenges from personal experience. It's a more relaxed, buddy-system approach where everyone feels understood and respected. While therapy focuses on clinical treatment, peer support emphasizes mutual understanding, practical advice, and community connection.

We typically respond to all inquiries within 24 hours. For urgent situations, you can call our direct line at 919-913-8404. We understand that reaching out takes courage, and we want to connect you with support as quickly as possible. We also offer flexible meeting times to accommodate your schedule.